Terms of Service

Effective Date: February 25, 2025

1. Acceptance of Terms

Welcome to Number™ (“Service”), operated by AI Number, Inc. (“AI Number,” “we,” “us,” or “our”). By accessing or using our websites (including https://ainumber.com) or any related services (together, the “Services”), you agree to be bound by these Terms of Service (“Terms”). If you do not agree with any part of these Terms, you must not use or access the Services.

2. Eligibility

3. Changes to Terms

We may revise these Terms from time to time. The most current version will always be posted on our website. If a revision materially impacts your rights or obligations, we will notify you, for example by posting a notice or sending an email. By continuing to use or access the Services after the revisions come into effect, you agree to be bound by the revised Terms.

4. Accounts and Registration

Account Creation

To access certain features of the Services, you may be required to create an account. You agree to provide accurate and complete information and promptly update it if it changes.

Account Security

You are responsible for maintaining the confidentiality of your account credentials (username/password). You agree to immediately notify us of any unauthorized use of your account. We are not liable for any loss or damage arising from your failure to safeguard your credentials.

Restrictions

5. Use of the Services

License

Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Services for your internal business purposes.

Modifications

We reserve the right to modify or discontinue, temporarily or permanently, any part of the Services with or without notice. We will not be liable if all or any part of the Services are unavailable at any time for any reason.

6. Fees and Payment

7. Intellectual Property

8. Confidentiality

Both parties agree to take reasonable measures to protect the other party’s confidential information and use it only in connection with the Services. “Confidential Information” excludes information that is or becomes publicly available without breach of these Terms.

9. Disclaimer of Warranties

THE SERVICES ARE PROVIDED “AS IS” AND ON AN “AS AVAILABLE” BASIS. TO THE FULLEST EXTENT PERMITTED BY LAW, AI NUMBER DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING ANY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, AI NUMBER AND ITS AFFILIATES, EMPLOYEES, AGENTS, OR LICENSORS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES, OR DAMAGES FOR LOSS OF PROFITS, REVENUES, OR DATA, ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICES. IN NO EVENT WILL OUR TOTAL LIABILITY EXCEED THE AMOUNTS YOU PAID FOR THE SERVICES IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM.

11. Indemnification

You agree to indemnify, defend, and hold harmless AI Number, its officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses (including reasonable attorneys’ fees) arising out of or in connection with your violation of these Terms or your use of the Services.

12. Term and Termination

12.1 Term

These Terms will remain in effect until terminated by either party in accordance with the provisions below. We offer monthly, annual, and enterprise subscriptions. The specific start date, term length, and renewal provisions may be set forth in the ordering process, your subscription plan details, or a separate agreement (for Enterprise accounts).

12.2 Termination by You

Monthly Subscriptions: If you have a monthly subscription, you may cancel at any time. Your cancellation will become effective at the end of the current monthly billing cycle, and no pro-rated refunds will be issued for any fees already paid.

Annual Subscriptions: If you have an annual subscription, you may request cancellation at any time, but your cancellation will become effective at the end of your current annual term. If you do not cancel before the annual renewal date, your subscription may automatically renew as described at sign-up or in your plan details.

Enterprise Subscriptions: If your subscription is governed by a separate enterprise agreement, the term and any termination rights will be defined in that agreement. Please refer to your contract or contact our support team for further details.

Cancellation Process: If self-service cancellation is available (e.g., from your account settings), you may cancel directly within your account. Otherwise, or if you encounter any issues, you must contact support@ainumber.com to request cancellation.

12.3 Termination by Us

AI Number may suspend or terminate your access to the Services (including cancellation of your account) at any time, for any or no reason, including if you breach these Terms, fail to pay required fees when due, or if continued provision of the Services to you becomes impractical or unlawful under applicable law. Where reasonably practicable, we will endeavor to provide you with prior notice (e.g., email) of such termination or suspension.

12.4 Effect of Termination

Upon termination or expiration of your subscription:

If you have any questions regarding termination or need assistance canceling your subscription, please contact us at: support@ainumber.com.

13. Governing Law and Dispute Resolution

These Terms and any action related to them will be governed by the laws of the State of Delaware, USA, without regard to its conflict of laws provisions. Any disputes arising out of or in connection with these Terms shall be resolved in the state or federal courts located in the State of Delaware.

14. General Provisions

If you have any questions about these Terms of Service, please contact us at:

Email: support@ainumber.com
Mailing address:
AI Number, Inc.
9450 SW Gemini Dr PMB 96629 Beaverton
Oregon 97008-7105
US


Privacy Policy

Effective Date: February 25, 2025

Introduction

AI Number, Inc. (“AI Number,” “we,” or “us”) respects your privacy and is committed to protecting the personal information you share with us when you use the Number™ services (“Services”) or visit our website at https://ainumber.com. This Privacy Policy describes how we collect, use, disclose, and protect your information, as well as your rights concerning your personal data.

By accessing or using the Services, you agree to this Privacy Policy. If you do not agree, please do not use the Services.

1. Information We Collect

Information You Provide

We collect information you provide directly to us, including when you create an account, contact support, or submit any data. Such information may include your name, email address, billing information, and any other data you choose to share.

Information We Collect Automatically

When you use our website or Services, we automatically collect certain information such as your IP address, browser type, device identifiers, operating system, and usage data through cookies and similar technologies. See our Cookie Policy for more details.

Information from Third Parties

We may receive information about you from third parties that helps us enhance, improve, or personalize our Services.

2. How We Use Your Information

We use the information we collect to:

3. How We Share Your Information

4. Your Rights

Access and Correction: You may request to access or correct the personal data we hold about you.
Deletion: You may request deletion of your personal data, subject to certain legal exceptions.
Opt-out of Marketing: You can opt out of receiving promotional emails or messages at any time by clicking the “unsubscribe” link. If the email or message does not provide an unsubscribe link, you may opt out by emailing our support team at support@ainumber.com.

For details on exercising your data subject rights under GDPR or CCPA, see the relevant sections below or contact us at support@ainumber.com.

5. Data Retention

We retain personal data for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable laws. When we no longer need your personal data, we securely delete or anonymize it.

6. International Data Transfers

We process and store your personal information in the United States. If you access our Services from outside the U.S., your information may be transferred to, stored, and processed in the U.S. We rely on lawful transfer mechanisms, including Standard Contractual Clauses (SCCs) pursuant to Commission Implementing Decision (EU) 2021/914 of 4 June 2021, when transferring personal data from the EU and other jurisdictions.

7. CCPA Notice for California Residents

If you are a California resident, you have certain rights under the California Consumer Privacy Act (CCPA). These include the right to:

We do not sell or rent your personal information to third parties. For more details on how to exercise your CCPA rights, please see the CCPA provisions provided below or contact us at support@ainumber.com.

8. Security

We maintain security measures designed to protect your personal information. For more information, see our Information Security Policy.

9. Children’s Privacy

Our Services are not directed to children under 18 (or other age as required by local law), and we do not knowingly collect personal information from children.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post the updated version on our website and indicate the effective date. Your continued use of the Services after the updated Privacy Policy takes effect constitutes your acceptance.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Email: support@ainumber.com
Mailing address:
AI Number, Inc.
9450 SW Gemini Dr PMB 96629 Beaverton
Oregon 97008-7105
US


Data Processing Addendum

Effective Date: February 25, 2025

This Data Processing Addendum (“DPA”) is incorporated into the Terms of Service between AI Number, Inc. (“AI Number,” “we,” “us,” or “our”) and the customer (“Customer” or “you”). This DPA reflects the parties’ agreement with respect to the Processing of Personal Data in connection with your use of the Services, including compliance with the EU General Data Protection Regulation (“GDPR”) and other applicable data protection laws.

1. Definitions

2. Roles and Scope

3. Obligations of AI Number

4. International Data Transfers

5. Audit Rights

We will make available information necessary to demonstrate compliance with this DPA upon your reasonable request, subject to the confidentiality obligations herein. You may also request an audit or inspection of our processing activities once per year, in accordance with the provisions set out in the Terms of Service and subject to reasonable scheduling and scope limitations. While we generally accommodate reasonable audit requests, we reserve the right to decline them at our discretion, except where contractually obligated.

6. Return or Deletion of Data

Upon termination or expiration of the Services, we will delete or return all Personal Data in our possession or control as set forth in the Terms of Service, unless applicable law requires retention.

7. Liability

Each party’s liability for any breach of this DPA shall be subject to the limitations of liability set forth in the Terms of Service.

8. Governing Law

This DPA shall be governed by and construed in accordance with the laws of Delaware, USA, unless otherwise required by applicable data protection laws.


GDPR Compliance Statement

Effective Date: February 25, 2025

AI Number, Inc. (“AI Number,” “we,” “us,” or “our”) is committed to compliance with the General Data Protection Regulation (“GDPR”). Below is an overview of how we comply:

If you have any questions about our GDPR practices, please contact us at support@ainumber.com.


List of Subprocessors

Effective Date: February 25, 2025

AI Number, Inc. engages the following third-party entities (“Subprocessors”) to assist in providing our Services. Each Subprocessor has its own Terms, Privacy Policy, and Data Processing Agreement (DPA) or GDPR compliance documentation.

1. Pusher Ltd.

2. MessageBird UK Limited

3. Amazon Web Services, Inc. (AWS)

4. Webaroo Inc. (Gupshup)

5. OneSignal, Inc.

6. June, Inc.

7. Plus Five Five, Inc. (Resend)

8. OpenAI, L.L.C.

9. WhatsApp L.L.C. and WhatsApp Ireland Limited (Business API)

10. Twilio Inc.

11. Stripe, Inc.

12. Lemon Squeezy, Inc.

13. Google APIs

14. Google Maps Platform

15. Functional Software, Inc. (Sentry)

16. Google Firebase (Crashlytics)

17. Google Analytics

18. Zapier, Inc.

19. Attio Ltd.

We may update this list from time to time. Continued use of the Services after any update constitutes your acceptance of the updated list of Subprocessors.


Information Security Policy

Effective Date: February 25, 2025

Overview

AI Number, Inc. (“AI Number,” “we,” “us,” or “our”) is committed to protecting the confidentiality, integrity, and availability of our data and systems. This Information Security Policy outlines the safeguards and practices we have in place to defend against unauthorized access, data breaches, and other security threats. All employees, contractors, and partners must adhere to these policies to ensure a secure environment for both company and customer information.

1. Access Control

Principle of Least Privilege

We enforce strict access controls to ensure only authorized individuals and services can access sensitive systems and data. Users and applications are assigned the minimum permissions required to perform their duties.

AWS Identity and Access Management (IAM)

We leverage AWS IAM for authentication and role-based authorization. Every engineer and service has unique IAM credentials; shared accounts are not allowed.

Multi-Factor Authentication (MFA)

MFA is mandatory for all privileged IAM accounts and AWS console access, adding an extra layer of security.

Application Access Control

2. Database Security and Encryption

Non-Public, Isolated Databases

Production databases are isolated in a dedicated Amazon VPC. They are not publicly addressable and can only be reached by approved internal services.

Encrypted Connections (TLS)

All connections between application servers and databases use TLS to ensure data in transit is secure.

3. Monitoring and Auditing

Restricted Administrative Access

Administrative access to production systems is limited to authorized personnel. All actions are logged and require MFA.

Security Logging

We use AWS CloudTrail, AWS GuardDuty, and other logging services to track administrative actions, detect anomalies, and trigger alerts for unusual activities.

4. Physical Security

Our infrastructure is hosted in AWS data centers, which employ industry-leading physical security measures:

5. Office and Device Security

Device Management

All company-issued devices use strong authentication, encryption, and remote wipe capabilities.

Secure Disposal

End-of-life devices undergo secure data erasure and disposal by certified providers.

Network Security

Our office networks use WPA3 encryption, secure Wi-Fi configurations, and network segmentation to separate guest and corporate environments.

6. Intrusion Detection and Prevention

AWS GuardDuty

Continuously monitors AWS security logs (VPC Flow Logs, CloudTrail, DNS logs) to detect anomalies, malicious activity, or unauthorized access attempts.

Host-Based Security

Server instances have host intrusion detection agents monitoring system logs and file integrity.

AWS Web Application Firewall (WAF)

Protects against common web exploits, such as SQL injection and cross-site scripting (XSS).

7. Incident Response

We maintain a comprehensive Incident Response Plan (IRP):

8. Breach Notification Policy

In the event of a confirmed data breach affecting customer data, we will:

9. Audit Rights

Customers may request an audit of our security controls once per year, subject to prior written notice and scope limitations. We may provide relevant documentation (e.g., penetration test summaries) under a non-disclosure agreement. While we generally accommodate reasonable audit requests, we reserve the right to decline them at our discretion, except where contractually obligated.


Cookie Policy

Effective Date: February 25, 2025

This Cookie Policy explains how AI Number, Inc. (“AI Number,” “we,” “us,” or “our”) uses cookies and similar technologies to recognize you when you visit our websites (including https://ainumber.com) and use our Services.

1. What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They help websites function more efficiently and provide reporting information.

2. Why Do We Use Cookies?

We use cookies to:

3. Types of Cookies We Use

Essential Website Cookies

Purpose: These cookies are strictly necessary to provide you with services available through our website and to use some of its features.

Vendor:
Pusher Ltd. (https://pusher.com/)
June Inc. (https://june.so)

How to Refuse: Because these cookies are strictly necessary, you cannot refuse them if you want to use our websites/Services.

Analytics and Customization Cookies

Purpose: Collect information used in aggregate form to help us understand how our websites are being used or to help us customize our websites for you.

Vendor:
Google Analytics (https://marketingplatform.google.com/about/analytics/)
Intercom (https://www.intercom.com/)
Plausible (https://plausible.io/)

How to Refuse: To refuse these cookies, follow the instructions below under “Managing Cookies.” Alternatively, click the relevant opt-out link below:

Advertising Cookies

Purpose: These cookies are used to make advertising more relevant to you and to measure the effectiveness of advertising campaigns.

Vendor:
Microsoft/Bing
Google Double Click and AdWords
Facebook Pixel
Google AdWords
Twitter
LinkedIn Ads

How to Refuse: To refuse these cookies, follow the instructions below under “Managing Cookies.” Alternatively, click on the relevant opt-out link below:

4. Managing Cookies

Most internet browsers allow you to erase cookies from your computer’s hard drive, block all cookies (or just third-party cookies), or warn you before a cookie is stored on your device. If you choose to block all cookies, our Services may not function as intended, and some features may not be available. If you have blocked all cookies and wish to use our features fully, you will need to enable cookies in your browser settings. Rather than blocking all cookies, you can choose to block only third-party cookies.

5. How We Respond to Do Not Track (DNT) Signals

Some browsers offer a “Do Not Track” (“DNT”) setting. Currently, our websites do not respond to DNT signals. We will revisit this as the industry standards for online tracking evolve.

6. Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes to the cookies we use or for operational, legal, or regulatory reasons. The updated version will be posted on our website, and the “Effective Date” at the top will be revised accordingly.

7. Contact Us

If you have questions about our use of cookies or other technologies, please email us at support@ainumber.com.

AI Number, Inc.
9450 SW Gemini Dr PMB 96629 Beaverto Oregon 97008-7105, US.
https://ainumber.com | support@ainumber.com


Additional CCPA Information

Your Data Protection Rights under the California Consumer Privacy Act (CCPA)

If you are a California resident, you are entitled to learn what data we collect about you, ask to delete your data and not to sell (share) it. To exercise your data protection rights, you can make certain requests and ask us:

Please note, if you ask us to delete or stop selling your data, it may impact your experience with us, and you may not be able to participate in certain programs or membership services which require the usage of your personal information to function. But in no circumstances will we discriminate against you for exercising your rights.

To exercise your California data protection rights described above, please send your request(s) by one of the following means:

By email: support@ainumber.com

Your data protection rights, described above, are covered by the CCPA, short for the California Consumer Privacy Act. To find out more, visit the official California Legislative Information website. The CCPA took effect on 01/01/2020.