No development or iPaaS plaform required.
By integrating AI Number with your Front inbox, you and your team can centralize WhatsApp Business conversations, monitor AI responses in real-time, and seamlessly take over conversations whenever needed. If the AI employee cannot provide an appropriate response or if the contact requests to connect with support, it will automatically assign the conversation to your team members in Front. Manage unlimited WhatsApp numbers with email, live chat, Facebook, Twitter, and more from Front's omnichannel inbox. Keep it all organized and actionable in one platform.
Already using WhatsApp Business App? No problem. With WhatsApp Coexistence, you can connect your existing WhatsApp Business App account to the Cloud API and Front without losing a single chat, contact, or message. Keep using the app on your phone while also managing conversations in Front with your team. Setup takes just 5-10 minutes with a simple QR code scan. Learn more about Coexistence.
Enable your team to create and send WhatsApp Message Templates directly from Front, without extra hassle and development. Message Templates is a new message format introduced by WhatsApp following their Business Policies.
Start new WhatsApp conversation with any contact by simply typing their number, while being WhatsApp Business compliant.